Caldas tourism, in data
This is the first consolidation of the tourism figures for Caldas. It gathers in one place what the entities that measure the sector publish today, with one rule: every figure appears with the source that produces it and the date through which it is up to date.
What can be stated today
Hotel occupancy
47.91%
This is the figure for the Caldas chapter, measured by the hotel trade association, so it corresponds to the department and not to a regional grouping. It covers two high-season months: it is not the average for the year.
Source: Cotelco, Colombian Hotel and Tourism Association
As of: June and July 2024
Tourism competitiveness
Rank 6 of 33
The department's best historical position in the measurement.
Source: Índice de Competitividad Turística Regional de Colombia (Colombia Regional Tourism Competitiveness Index)
As of: 2024 measurement
Visitors to the municipalities
228,443
This is the latest published estimate. The series peak was 736,037 people in 2019, with January the busiest month.
Source: Caldata, with information from the Secretaría de Desarrollo Económico, Empleo e Innovación
As of: January to May 2022
Supply registered on the portal
485
Published tourism service providers, spread across 27 municipalities and 6 subregions.
Source: Caldas es Natural
As of: Continuously updated
Visitors to Los Nevados National Natural Park
-
52,780
2022
Closed year
-
25,884
2023
Closed year
-
71,106
2024
Closed year. Third most visited protected area in the National Parks system that year
-
95,749 record
2025
Closed year. The highest figure in the series: 34.7% above 2024
-
65,977 half year
2026
Cutoff at June 30, half a year. Equals 94% of the protected area's annual goal, which is 70,000 visitors
Source: Parques Nacionales Naturales de Colombia (Colombia's National Natural Parks). Closed years: 2025 annual report on visitors to protected areas and the 2010-2025 historical series. 2026 cutoff: Management Report for the second quarter of 2026.
As of: June 30, 2026.
Tourist Information Points
These are the places where the department serves and registers visitors directly. 5 municipalities have an active point today.
Manizales
PIT located in the Licorera building (Gobernación).
Address: Cra 21 between calles 23 and 23, Licorera Building, first floor
Hours: Monday - Sunday: 9:00 am - 5:00 pm
Phone: 606 898 2444
Email: [email protected]
Aguadas
Local PIT located in the Tourism Office, Municipal Palace
Address: Calle 6 No 5-13 across from the main park (Parque Bolívar)
Hours: Monday - Sunday: 9:00 am - 5:00 pm
Phone: 311 784 1833
Email: [email protected]
Chinchiná
Local PIT located in the former train station
Address: Estación San Francisco (former train station)
Hours: Monday - Sunday: 9:00 am - 5:00 pm
Phone: 317 517 3161
Email: [email protected]
La Dorada
Local PIT
Address: Calle 13 carrera 4
Hours: Monday - Sunday: 9:00 am - 5:00 pm
Phone: 310 735 9085
Email: [email protected]
Salamina
Local PIT located in the town's Casa de la Cultura (House of Culture)
Address: Carrera 6 Calle 6 corner, one block from the main park
Hours: Monday - Sunday: 9:00 am - 5:00 pm
Phone: 322 632 8756
Email: [email protected]
Source: registry of Tourist Information Points of the Caldas es Natural portal.
As of: September 14, 2026.
Municipal office service points
In Supía, Marmato, Riosucio, La Merced and Filadelfia there is no physical, independent Tourist Information Point. These are the places where the mayor's office serves visitors in person. They are not PITs.
Supía
Municipal office service point (not a PIT)
Tourism Unit, Sports, Culture, Tourism and Youth Office of the Supía Mayor's Office
Address: Carrera 6 #33-46, Civic and Cultural Center / House of Culture, across from the Main Park
Hours: Monday to Friday, 8:00 a.m. to 12:00 p.m. and 2:00 p.m. to 6:00 p.m.
Phone: 315 835 6769 (House of Culture / Office)
Phone: 322 683 0739 (Supía Turístico (local initiative's digital channel))
Email: [email protected]
Email: [email protected]
Marmato
Municipal office service point (not a PIT)
Miguel Ángel Giraldo Rodas House of Culture
Address: El Llano village center
Hours: Monday, 2:00 p.m. to 4:30 p.m.; Tuesday to Friday, 8:00 a.m. to 12:30 p.m. and 1:30 p.m. to 6:00 p.m.
Riosucio
Municipal office service point (not a PIT)
Municipal Palace
Address: Carrera 7 and Calle 10, corner, across from the Candelaria Square
Hours: Tuesday to Friday, 8:00 a.m. to 12:30 p.m. and 2:00 p.m. to 7:00 p.m.; Saturday, 8:00 a.m. to 1:00 p.m.
Email: [email protected]
La Merced
Municipal office service point (not a PIT)
Mayor's Office
Address: Calle 14 No. 6-27
Hours: Tuesday to Friday, 8:00 a.m. to 12:30 p.m. and 2:00 p.m. to 6:00 p.m.; Saturday, 8:00 a.m. to 1:00 p.m.
Email: [email protected]
Filadelfia
Municipal office service point (not a PIT)
Mayor's Office
Address: Calle 6 No. 6-08, corner
Hours: Tuesday to Friday, 7:00 a.m. to 12:30 p.m. and 1:30 p.m. to 5:30 p.m.; Saturday, 7:00 a.m. to 1:00 p.m. Closed Sundays and Mondays for institutional rest.
Email: [email protected]
Source: Tourism Unit of the Secretariat of Development, Employment and Innovation, Gobernación de Caldas.
As of: September 24, 2026.
What each source measures and what it does not
Each source answers a different question
Visitors to a protected area, hotel occupancy and registered supply measure different things and are not added together. That is why each indicator is presented separately, with its scope stated.
Two figures are only compared if they cover the same period
A closed year, a mid-year cutoff and a high-season average do not measure the same thing, even if all three are expressed in the same unit. That is why each indicator states the date through which it is up to date, and the visitor series marks separately the column that does not yet correspond to a full year.
What cannot be answered yet
How many visitors the department receives each month, where they come from and how much lodging capacity it has. Answering that depends on providers and sector entities reporting every month, and the reporting form already exists for that. Every report that arrives brings the answer closer; without them, this remains an open question.
Statistical use only
The information collected for this system is used solely to understand how the destination evolves. It is published in aggregate form and does not identify individual establishments.
Do you host visitors in Caldas? Report it
Five minutes, once a month. It works for hotels, tour operators, attractions, information points, entities and municipal liaisons. The figures are used in aggregate form and the form publishes nothing: the Secretariat reviews it.
The reporting form is in Spanish only.
Do you work at the Secretariat? The consolidated data lives in the panel, with a password.
